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Our help pages have an answer for just about any question you have on Cardmarket. Click on the option related to your question and we'll direct you to the right page:

Buying and Payments

Shipments

User Account

Selling and Shipping

Other

Most Frequented Pages

Frequently Asked Questions

Support Tickets

Shipment Hasn't Arrived

Two-Factor Authentication

Card Condition

Event Sponsorships

Buying

Shipment Hasn't Arrived

Shipment Has Arrived, But There's a Problem

Trustee Service

Shopping Wizard

Wants Lists

Selling

Seller Guide

Packing Cards

Buyer Hasn't Confirmed Arrival

Shipping Costs and Delivery Times

Partner Apps and Services

Professional Seller Resources

Professional Seller Guide

Tax Requirements

Pre-Sale Eligibility and Rules

Resources

Card Language

Currency Exchange Rates

API Documentation

Downloads

Game-Specific Help Pages

(Magic) Core Sets

(Magic) Differentiating Foils

(Magic) Secret Lairs

(Pokémon) Spotting a Counterfeit

Finding and Listing Pokémon Cards