Accessibility on Cardmarket

This statement was created or revised on 09/07/2025 and applies to the website www.cardmarket.com.

Cardmarket is committed to ensuring digital accessibility for people with disabilities and limitations. To this end, we try to make our platform as easy and accessible as possible. In addition to the everyday use of the website, we also ensure that the buying and selling experience is as simple as possible. We strive to ensure our platform is compliant with any regulations and is accessible to everyone.

Cardmarket is Europe's largest online marketplace for trading card games. Our platform enables users to easily buy and sell trading card products. Users can register both privately and professionally. A registration is required to complete purchases or sales. Details about the registration process can be found in our terms and conditions. Only persons of legal age above 18 years may register on Cardmarket. Our platform can also be used to search for specific items without registering.

Once the desired products have been added to the shopping cart, an order can be placed by clicking the buy button. The order must then be paid, so it can be shipped by the respective seller. If the order is an escrow service order, the seller receives the purchase price when the buyer confirms arrival. An escrow service order is one in which Cardmarket retains the purchase price for a small fee until the order has been received by the buyer.

After confirming the arrival of the order, the buyer can evaluate the seller with regard to the products and shipping.

Before, during, or after an order, users can communicate via the messaging system and exchange important information about the purchase or sale.

Other functions, such as our shopping wizard, can be used to simplify the purchasing process. Further information about our services can be found on our help pages.

If you have any feedback on accessibility for us, please get in touch at accessibility@cardmarket.com and let us know about your experience. We will try to remove accessibility barriers as quickly as possible if they occur.

The Web Content Accessibility Guidelines (WCAG) define requirements to ensure accessibility for people with disabilities. There are three different levels of conformity: Level A, Level AA, and Level AAA.

Cardmarket strives for Level AA (WCAG 2.1) and tries to ensure this standard at all times. Our platform is largely compliant with the requirements.

We are guided by international standards, which we strive to achieve through technical, editorial, and design measures.

These include, for example, clear navigation structures, alternative texts for images, keyboard operability, high-contrast texts, and comprehensible language. We regularly check our content and functions for accessibility and make adjustments where necessary.

Our website is compatible with all standard browsers on the web or on mobile devices.