Frequently Asked QuestionsUser AccountI can't log in and I need to contact customer support. What should I do?Two-Factor Authentication (2FA) locked my account. How can I log-in?How can I change my name and/or address?My country is not available when signing up. Can I create an account?Why can't I change my vacation status?Buying & PaymentsHow can I pay for my orders?How do I pay with PayPal?How do I pay with my bank account?What happens if I forget the transfer reason when I make my bank payment?What should I do if there is an issue with my order?Why can't I choose untracked shipping?Why can't I purchase from the "Sellers with The Most Cards" list? Selling & ShippingI have requested seller activation. When will I receive the two bank transfers?How do I get paid for my sales?How Can I Pre-Sell Items on Cardmarket?Is it possible to sell Asia-specific or OCG cards on Cardmarket?How can I check shipping costs?How should I pack my order?How do I become a professional seller?Do You Have More Questions?Buying and PaymentsSelling and ShipmentsUser AccountEvaluations and Seller RatingFee TableIf you still have any questions or wish to view your open or closed tickets, please visit the Help Desk. send1 Share
