General Terms and Conditions and Privacy Policy for Comprehensive Cardmarket x TCG Community Survey of Sammelkartenmarkt GmbH & Co. KG (Cardmarket)
§ 1 Organizer and Scope
(1) These terms and conditions of participation and data protection information govern the participation in the voluntary survey "Cardmarket x TCG Community Survey" offered on www.cardmarket.com of Sammelkartenmarkt GmbH & Co. KG, Nordkapstr. 4, 10439 Berlin (hereinafter referred to as the "Organizer"), as well as the collection and use of data collected from participants.
(2) By participating in the survey, participants accept these conditions of participation.
§ 2 Conditions of Participation
(1) Participation is open only to natural persons aged eighteen (18) years or older. Participation requires a registered user account on www.cardmarket.com. Excluded from participation are accounts held by employees of the organizer.
(2) Participation is limited to one (1) participation per individual person, per account. Participation must be made using an account registered in the participant's own name or own business. Participation is free of charge.
(3) Survey responses may include demographic, commercial, behavioral, and preference-related information. Questions relating to spending, selling activity, earnings, or household income are provided in ranges and do not require participants to disclose exact amounts.
(4) Users who successfully complete the survey will receive 10,00 EUR in Cardmarket credits. The amount will be credited to their user account balance. To qualify for the balance credit, participants must complete the survey in full, provide responses in good faith, participate during the service period and comply with these Terms and Conditions.
(5) The credit cannot be exchanged for cash, cannot be withdrawn, cannot be transferred to another user and may only be used for purchases on www.cardmarket.com. Legal recourse is excluded. Cardmarket reserves the right to withhold rewards where responses are incomplete, fraudulent, automated, duplicated, or otherwise inconsistent with the intended purpose of the survey.
(6) The activities take place exclusively on www.cardmarket.com from August 24, 2026. The participation period ends once the target number of completed survey responses has been reached. The organizer reserves the right to extend, shorten, or otherwise modify the participation period for legitimate reasons.
(7) The organizer may exclude participants who provide incorrect information, violate these terms, attempt manipulation or otherwise jeopardize the proper conduct of the survey.
§ 3 Data Protection
(1) Personal data is processed solely for the purpose of conducting the survey. Data collected may include the account name, user ID, full name and/or contact details of the natural person or business, e-mail address, interests, buying, selling and collecting behavior, the use of the platform, satisfaction with the platform, desired improvements, approximate spending and selling activity, demographic information, including age group, year of birth, country of residence, gender, and household income.
(2) The information collected will be used solely for market research, statistical analysis, business planning and the improvement of Cardmarket's products and services.
(3) The participant gives explicit consent to the processing of their data. Furthermore, the organizer's legitimate interests constitute an additional legal basis for processing. Legal bases for processing are Art. 6 (1) lit. a and lit. f GDPR. Data will be deleted after completion of the processing purposes stated in § 3 (1), unless legal retention obligations apply. The organizer's privacy policy applies (Cardmarket Privacy Policy).
§ 4 Other
(1) These terms are governed by the laws of the Federal Republic of Germany. The exclusive place of jurisdiction is Berlin, Germany.
(2) The survey may be terminated or removed due to internal or external circumstances and constraints, without this giving rise to any claims by participants against the organizer. The organizer reserves the right to change the conditions of participation at any time.