Vacation Status
Vacation Status is a powerful tool for all Cardmarket sellers. Everyone needs a break, and sellers are no exception. If for any reason you won't be available to complete orders based on your offers, rather than manually removing your offers, you can go to you Account page and then Profile page and change your status to On Vacation.
While a user is on Vacation, their offers won't appear on any offer pages and users won't be able to purchase any of their items. Please note that any outstanding orders made before you go on vacation must still be completeed and shipped as normal.
Finally, if a seller has broken the rules on Cardmarket, our Support agents may force their account to "On Vacation" to ban them from selling. If you can't move activate your account from vacation mode, this is probably the reason and you should contact customer support for more information.
Vacation Icons Explained
If you still have trouble submitting tickets on Freshdesk, please email us at contact@cardmarket.com.